VICTOR CECCATO
Information Technology
CURRICULUM VITAE
Last Update 2024-05-21 22:18:39
Systems Analyst with more than 20 years of experience in IT area, Service Manager, international and multidisciplinary project management, technical team management, Itil certification, hugh technical knowledge and soft skills.
OBJECTIVE
Currently in the search for a stable and long-term position, where I can contribute all my experience in the IT area, project management and technical teams management. Extensive experience in the administration of Servers, Networks and Data Security, Incident Management, Analysis and Systems Development.
PEOPLE MANAGEMENT
| Over 15 years of experience managing internal or third-party technical teams* as part of the activities of the systems department or as part of project management. | |
| Groups of up to 46 people in charge in international environments. | |
SALES
| As product manager of the Citizen Security business unit, I was in charge of creating and marketing the product portfolio. Conducting events and presentations for public and private sector companies in the area of personal, perimeter and infrastructure security. | |
COMMUNICATION
| Accustomed to make presentations to senior management and / or external clients, product launches, presentation of technical and / or commercial proposals. | |
LEADERSHIP
| High capacity of management of internal or external multidisciplinary teams to meet the objectives in form and time. | |
| Gift of person, strict and responsible | |
TECHNOLOGIES
| Equipment platform | PHYSICS / VIRTUALIZED |
| Monitoring | NAGIOS |
| Knowledge BBDD | SQL / MySQL / ORACLE |
| Operating Systems | WINDOWS / LINUX |
| Management of IIS Servers | - |
| Backup Tools and Tasks | - |
| Communications and Networks | DATA / VoIP |
| Firewalling y Routing & Switching | FORTINET / CISCO / HUAWEI |
| Data Security (Cisco, Fortinet) | CISCO / FORTINET |
| CRM Solutions | MICROSOFT DYNAMIC |
| Cloud Computing | HYBRID CLOUD |
DBA
Within the DBA area I have had the opportunity to perform tasks that are summarized below:
| Installation and configuration SQL Server | 95% |
| SQL Server Cluster Configuration | 80% |
| SQL Server management and maintenance | 90% |
| Definition of SQL Server backup policies | 90% |
| Installation and configuration MySQL | 90% |
| MySQL management and maintenance | 90% |
| Oracle installation and configuration | 70% |
| Oracle management and maintenance | 70% |
PROGRAMMING
Within the area of Analysis, design and programming, I had the opportunity to use the following languages / packages:
| ASP, ASP Net | 95% |
| PHP | 90% |
| Bootsrap | 90% |
| Visual Estudio | 95% |
| Delphy | 80% |
| C# | 70% |
| Cobol | 60% |
CYBERSECURITY
Within the Data Security area I have had the opportunity to work with the following brands:
| FORTIGATE | FORTIGATE |
| CISCO | ASA |
PROJECT MANAGEMENT
Within the area of Project Management I have carried out the following activities:
| Definition of Scopes and deliverables. | |
| Programming and supervision of Activities | |
| Resource allocation | |
| Supervision of activities in execution | |
| Suppliers management, control of cats | |
| Budget control of the project. | |
| Management and control of SLAs | |
| Risk management during the implementation of the projects, in order to execute the preventive and corrective actions to improve the detected situations | |
| Report of indicators to the project office | |
| Presentation of result | |
LANGUAGES
SPANISH
| Writing | Native |
| Reading | Native |
| Conversation | Native |
ENGLISH
| Writing | B2 |
| Reading | B2 |
| Conversation | B2 |
ITIL PROFESSIONAL
| Service strategy | |
| Service Design | |
| Service Transition | |
| Service Operation | |
| Continuous Service Improvement | |
SYSTEMS ANALYST / PSI - INSTITUTE OF PROGRAMMING AND SYSTEMS
| Year: 1984 | |
| Level: Advanced technician | |
| Country: Venezuela | |
| Title: System Analist | |
ENGLISH AS SECOND LANGUAGE / UNIVERSITY OF CENTRAL FLORIDA
| Year: 1994 | |
| Level: III | |
| Country: Orlando Florida | |
| Title: NA | |
ITIL PROFESSIONAL / AMP GROUP
| Year: 2008 | |
| Level: Certificate # 858709 | |
| Country: Venezuela | |
| Title: Itil Professional V3 | |
ING. INDUSTRIAL (MANAGEMENT) / UNIVERSITY JOSE MARIA VARGAS
| Year: 1989 | |
| Level: 6to. Semester | |
| Country: Venezuela | |
| Title: ND | |
BASIC ING. ELECTRIC / UNIVERSITY METROPOLITANA
| Year: 1985 | |
| Level: 3er. Semester | |
| Country: Venezuela | |
| Title: ND | |
Project Manager - Orange / LOGICALIS / sept 2018 - Now
Location and Analysis of sensitive data:
| Information gathering of all Orange Applications, location and data analysis for the generation of a risk reduction plan. | |
| Technology: Windows, Linux, SQL, Oracle | |
| Subaltern personnel: ND | |
| Supervisor: Josué De Pinto – Service Manager | |
Technical Team Coordinator - ROCHE / TATA Consultancy Services / sept 2017 - sept 2018
| Fast response team, responsible for the monitoring of technological infrastructure alerts. | |
| Network Team, responsible for monitoring alerts of network devices. | |
| Operations Team, responsible for solving the requirements and first level incidents | |
| Virtualization team, responsible for the requirements of the area. | |
| Team of Special Forces and Projects, responsible for the second level requirements associated with the infrastructure of Servers and Applications | |
| Technology: Windows, Linux, SQL, Oracle | |
| Subaltern personnel: 45 people | |
| Supervisor: Victor Medina - Service Manager | |
Systems Manager / Team TURASER / oct 2014 - sept 2017
Responsible for department areas:
| Technical support, incident management and customer requirements | |
| Networks, data security, telephony | |
| Active Directory, registration and cancellation of users, management of group policies | |
| Data Center, server management and virtualization | |
| Databases, management, high availability, backup | |
| Management of IT Service Providers | |
| Projects, supervision and execution of internal projects | |
| Subaltern personnel: 15 people | |
| Supervisor: Alejandro Alberti - General Director | |
Project Manager / DESCA Amper Group / ene 2008 - sept 2014
Project management:
| Monitoring and control of the projects assigned by the project office | |
| Definition of scopes and deliverables | |
| Allocation of material and human resources | |
| Supervision and execution of related activities | |
| Supplier management | |
| Budget of the project and progress report | |
| Management and reporting of indicators (SLA, KPI) | |
| Risk management | |
| CRM Management - Dynamic | |
| Subaltern personnel: 25 people | |
| Supervisor: Mario Rivas - General Director | |
Product manager:
| Design Unit Portfolio | |
| Promote, generate and present service proposals | |
| Assignment and control of projects | |
| Management and reporting of indicators (SLA, KPI) | |
| Subaltern personnel: 6 people | |
| Supervisor: Wilmer Vegas - Services Manager | |
System Manager / Rutas Aereas de Venezuela / nov 2003 - dic 2007
Responsible for department areas:
| Technical support, incident management and customer requirements. | |
| Networks, data security, telephony. | |
| Active Directory, registration and cancellation of users, management of group policies. | |
| Data Center, server management and virtualization | |
| Databases, management, high availability, backup | |
| Management of IT Service Providers | |
| Projects, supervision and execution of internal projects | |
| Supervision of Call Center and Reservations | |
| Supervision Department of Flight Control | |
| Subaltern personnel: 20 people | |
| Supervisor: Alejandro Fernández - General Director | |
System Manager / Santa Barbara Airlines / ene 1999 - oct 2003
Responsible for department areas:
| Technical support, incident management and customer requirements | |
| Networks, data security, telephony | |
| Active Directory, registration and cancellation of users, management of group policies | |
| Data Center, server management and virtualization | |
| Databases, management, high availability, backup | |
| Management of IT Service Providers | |
| Projects, supervision and execution of internal projects | |
| Technological Operation of the Reservation Center | |
| Opening of National and International offices | |
| Subaltern personnel: 35 people | |
| Supervisor: Jose Luis Gonzalez - General Director | |
Director of Logistics and Systems / DMS Rapp Collins / ene 1996 - dic 1998
Responsible for department areas:
| Technical support, incident management and customer requirements | |
| Networks, data security, telephony | |
| Active Directory, registration and cancellation of users, management of group policies | |
| Databases, management, high availability, backup | |
| Management of IT Service Providers | |
| Projects, supervision and execution of internal projects | |
| Telemarketing and Fullfilment | |
| Subaltern personnel: 10 people | |
| Supervisor: Arnaldo Sehwerert - General Director | |
Regional Systems Manager / HUT / ene 1995 - dic 1995
Responsible for department areas:
| Technical support, incident management and customer requirements | |
| Telecommunications | |
| Contracting System Management (Registration and cancellation of service contracts). | |
| Databases, management, high availability, backup | |
| Management of IT Service Providers | |
| Projects, supervision and execution of internal projects | |
| Internal Systems Audit (Main Office and National). | |
| Subaltern personnel: 10 people | |
| Supervisor: Jim Richardson– Director of Systems | |
MANAGED PROJECTS
During my professional life, I was manager differents type of projects. Next you can find some of them:
100x100 Banco Comencial (Venezuela)
| Altern Data Center - Nov 2012 | |
| Uptade Voice^s Gateway - Jul 2013 | |
| Core WAN Replacement - Jul 2013 | |
| Update Agencies Router^s - Sep 2013 | |
| Redundant ASA Implementation - Ene 2014 | |
Municipal Police Alcaldia Baruta (Venezuela)
| Emergency Management Center 171 - Apr 2012 | |
AT & T (Venezuela)
| Implementation of Telepresence Solution - Nov 2012 | |
Baker & McKenzie (Venezuela)
| Installation Codec C20 - Sep 2012 | |
| Video Conference Cabling | |
Santa Barbara Airlines (Venezuela)
| Implementation of Data Center Main Office | |
| Implementation Reservations Center | |
| International Offices Connection | |
| Implementation Frequent Traveler Platform | |
Rutas Aereas de Venezuela
| Technology Platform Design | |
| Implementation Data Center Main Office | |
| Interconnection Connection National and International Offices | |
| Implementation Reservations Center | |
| Corporate Intranet Implementation | |
Hewlett Packard Venezuela
| Corporate Events Management | |
Banco Mercantil (Venezuela)
| Replacement Floor Switches Main Office | |
Seguros Mercantil (Venezuela)
| Data Security Devices Update Main Office | |
Banco Banesco (Venezuela)
| Implementation of IP Telephony National Offices | |
| Update Contact Center Main Office | |
| Core and Alternate Switch Core Data Center Update | |
Seguros Banesco (Venezuela)
| Moving Main Data Center | |
| Implementation Contact Center Main Office | |
Grupo TURASER (Venezuela)
| Data Center Main Office | |
| IP Telephone Central Update | |
| CRM development | |
| Electronic Billboards | |
| Alternate Site Implementation | |
TATA Consultancy Services (Spain)
| Coordination Global Operation Center - ROCHE - Sep 2018 | |
LOGICALIS (Spain)
| Location and Analysis for IBAN and CC encryption - ORANGE - Jul 2019 | |
